Body language is a form of non-verbal communication which consists of body posture, gestures, facial expressions and eye movements. Humans send and interpret such signals almost entirely subconsciously. It has been suggested that 50-60% of meaning in communication is derived from non-verbal behaviour. Body language conveys a meaning which depends on the physical, social and cultural context of the action, and therefore learning to interpret and understand non-verbal signals is crucial within in a business setting.

In this half day experiential workshop, participants will gain an understanding of:

• Body language as a form of non-verbal communication.
• The principles of body language.
• Territories, zones, ownership and personal space as part of non-verbal behaviour.
• Eye contact, touch and physical appearance as non-verbal cues.
• Aggressive, assertive and non-assertive body language.
• The cultural context of non-verbal behaviour.
• Mirroring and using positive body language within a business setting.

Duration: Half Day

Cost (GST Inc): $180

Date and course code: 5128A 12 September 2012