Conflict Management

Workplace conflict is known as one of the greatest contributors to organisational stress, poor morale, reduced productivity and absenteeism. Disputes in the workplace, while common, can sometimes get out of control, having significant repercussions for all concerned. Conflict is a normal and even necessary part of life, but the implications of not resolving disputes quickly and respectfully are considerable.

Conflict may occur between co-workers; employees and managers; managers and other managers; and between business units. Examples can sometimes include:

• Inappropriate workplace behaviour
• Performance issues
• Personality conflicts
• Conflicting communication styles
• Grievance processes
• Workforce reorganisation

Our solutions take into account the individual goals, circumstances and resources of clients and the organisation. Our experienced and highly skilled consultants are trained to determine the most appropriate intervention such as:

• Formal Mediation
• Consultancy
• Counselling
• Training